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Your transactions with the bookmakers

Your transactions with the bookmakers

Are you new to the world of betting? Perhaps you are unsure where to start or how to set up an account with your chosen bookmaker. Don’t worry! You have come to the right place to discover how to sign up and start with a bookmaker from scratch!

We will cover the main interactions you need to have with a bookmaker to enjoy sports betting or other forms of gaming fully.  Additionally, we will guide you on what to do should you ever need help with an issue. 

By the end of this post, you should be confident enough to sign up and complete key interactions with a bookmaker to ensure you can enjoy all forms of sports betting. So let’s begin with the first and arguably most important interaction you will have with your chosen bookmaker.

What should I consider before I join a betting site?

When deciding which betting site to join, you have a number of key considerations to think about. Looking into these now will ensure that you pick the best betting service for you. 

Things to consider before you register include:

  • What is the welcome offer for new customers and how do you claim it?
  • Does the site offer other promotions or a loyalty scheme to ensure value over time?
  • How do the odds on the site compare to its competitors?
  • Does the site offer the bets and markets I want to bet on?
  • What will my registration give me access to alongside the betting service (such as casino, bingo, poker or fantasy gaming services).

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How do I join an online betting site? 

So you have considered your options and you now know which betting site you want to sign up with. Here’s a simple generic step-by-step guide to signing up with a betting site.

  1. Search for your chosen site online and load up the home page.
  2. Find the button that says “Join” or “Register” or similar and click on it.
  3. Complete the registration form in full.
  4. Remember to pick a memorable username and secure password.
  5. Once the form is completed, click the button to finalise the registration process.
  6. Your data will be processed and you should become a member of the site immediately.

Of course, there may be slight variations in this process from one betting site to the next but in the main this is how you would join any site.

Top Tip! : Check out to see if your welcome offer requires you to do anything at registration (such as entering a bonus code or similar). 

How do I complete the verification process?

Almost all reputable sites now will have a verification process in place for customers. This is part of their Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures. 

For many people, verification can be completed online and takes just a few minutes. Some sites now automatically initiate this process immediately after you join, while others may wait until you want to make a first transaction (such as a deposit) to start the process.

If your verification cannot be completed online, then you are likely to need to submit photocopies or scans of official documentation that proves you are who you say you are and also you live where you say you live.

Acceptable forms of ID usually include :

  • Photo ID for the individual verification - such as a Driver’s Licence or a Passport
  • Acceptable ID for your address - such as utility bill, mobile phone bill, council tax bill, HMRC letter or similar. (These must be less than three-months old).

Once submitted, your account will be verified and you be able to fully access the site and your account. 

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How do I add a payment method to my account and make a deposit?

To deposit, you need to add a payment method to your account. You do this by visiting the account section on your site. Here you will find options to add deposit methods to your account. You can choose from any of the available deposit methods.

Top Tip! : Do check if your welcome offer requires a qualifying deposit to be made using a stated method.

  1. Head to the account section of the site.
  2. Select the option to deposit.
  3. Choose the payment method you wish to use.
  4. Enter the details for that method (if not already shown)
  5. Enter the amount to deposit.
  6. Click the button.

Your deposit should be in your account instantly for almost all deposit methods available. 

How do I place a bet and how do I receive my gains?

  1. Select a bet you would like to make.
  2. Click on the odds for your chosen selection for that bet. 
  3. Open your bet slip.
  4. Enter the stake you wish to place on the bet.
  5. Click the button to place the bet. 

There is no need to do anything to collect your winnings. Bookmakers automatically pay you out if your bet is a winner. Usually, just a few minutes after the bet has been settled.

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How do I make a withdrawal?

  1. Log in to your account
  2. Select the Withdraw option.
  3. Choose your withdrawal method*
  4. Enter the amount you wish to withdraw.
  5. Click the button to process the withdrawal method.

*Most bookmakers ask customers to withdraw back to the payment method used to make their most recent deposit. If this is not possible, then bookmakers usually process a withdrawal via bank transfer. 

The amount of time it takes to receive the withdrawal depends on the method used. Some can be instantaneous, others may take several working days to process. 

How can I check on my bet to see the outcome?

Most betting sites have a section which outlines any recent bets you have made. It will show the bets you have made that have been concluded and those that are still in progress.  For settled bets, you will also see an indication of whether the bet won or lost and how much was won if the bet was a winner.

Who should I contact in any cases of issue?

If you have any issues with a betting site then you can find help in a couple of ways. 

  • Check the Help or FAQ section on the site.
  • Contact customer services via any of the available methods.

These are the main ways you will interact with a betting site and we hope this easy-to-follow guide has helped get you set up with your choice of online bookmaker!

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